OVERVIEW1
Refund Policy Overview
Refunds and replacements are reviewed based on the service type, order status, delivery progress, payment method, and support review. Not every order is eligible for a refund once processing has started.
Learn when refunds, replacements, refills, store credit, or support resolutions may apply to Vanta Boosts orders.
Review
Handled by support
LTC
Refund method
10
Policy sections
Refunds and replacements are reviewed based on the service type, order status, delivery progress, payment method, and support review. Not every order is eligible for a refund once processing has started.
A refund may be available if your order cannot be started, the service becomes unavailable before fulfillment, a duplicate payment was made, or Vanta Boosts is unable to complete the order.
If an order is delayed beyond the expected delivery window due to a service-side issue, support may offer a refund, replacement, refill, partial refund, store credit, or another reasonable resolution.
Refunds are not available if the order has already started, the order was completed, incorrect information was submitted, the server/link/account was changed, deleted, restricted, private, unavailable, or the issue was caused by Discord or another third-party platform.
Refunds are not offered if boosts are removed, terminated, or affected by Discord, server security systems, anti-raid bots, platform enforcement, or issues outside our control.
Tokens are pre-validated before sale, but no warranty is provided for post-purchase invalidation, CAPTCHA requirements, Discord actions, or user misuse after delivery.
If members are removed during a Discord ban wave or platform action, no refund, compensation, or replacement will be provided because it is outside our control.
Approved refunds are processed exclusively through Litecoin (LTC), unless Vanta Boosts clearly states otherwise during the support review.
Unauthorized payment reversals, chargebacks, or fraudulent disputes may result in cancellation of pending orders, loss of service access, and permanent restriction from Vanta Boosts.
If you believe your order qualifies for a refund or replacement, contact support with your order ID, payment information, server/link details, and a clear explanation of the issue.
If you have an issue with an order, contact support before opening a dispute. Fraudulent disputes or unauthorized reversals may result in permanent restriction from Vanta Boosts services.