Help Center
The 14-Day Earnings Hold
Why referral commissions are held for 14 days before becoming available.
Last updated 2026-07-18
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Overview
All referral commissions enter a 14-day hold after the referred order is paid. This window covers refund and dispute review before funds move to your available payout balance.
Article status
This Help Center article is part of the full support catalog. Priority troubleshooting guides are fully expanded; this page currently provides the verified checklist while longer walkthrough content is completed.
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What you should check
- 1Check pending vs available balance on Account → Referrals.
- 2Count 14 days from the referred order paid date — not from click date.
- 3Held commissions move automatically when the hold clears; no manual action needed.
- 4Refunds during the hold period reverse or reduce the pending commission.
- 5See how-payouts-work for requesting funds after they become available.
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What not to do
- Do not submit duplicate orders while waiting for support review.
- Do not share passwords, Nitro tokens, seed phrases, or full card numbers in chat or public channels.
- Do not remove boosting or delivery accounts before support finishes reviewing the order.
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When to contact support
Open live chat on vantaboosts.com if the checklist does not resolve the issue, or if your order needs investigation.
- Invoice / order number from your confirmation email or account orders page
- The product you purchased
- A working Discord invite when delivery is involved
- A short description of what you expected versus what you see
Tip
Account orders: https://vantaboosts.com/account/orders