Order Marked Delivered Incorrectly

Delivered means fulfillment completed on Vanta's side — verify Server Boost Status or member count in Discord before assuming an error. Misconfigured invites or post-delivery kicks can make delivery look incorrect.

1. 1Read order-says-delivered-but-nothing-arrived for the primary troubleshooting flow.
2. 2Check Server Settings → Server Boost Status or member count — not just online indicators.
3. 3Review audit log for anti-raid kicks after the delivered timestamp.
4. 4Confirm you are checking the same server as the submitted invite.
5. 5Contact support with invoice ID, invite link, and screenshots of boost/member status.

• Do not submit duplicate orders while waiting for support review.
• Do not share passwords, Nitro tokens, seed phrases, or full card numbers in chat or public channels.
• Do not remove boosting or delivery accounts before support finishes reviewing the order.

Open live chat on vantaboosts.com if the checklist does not resolve the issue, or if your order needs investigation.

• Invoice / order number from your confirmation email or account orders page
• The product you purchased
• A working Discord invite when delivery is involved
• A short description of what you expected versus what you see

These Help Center pages are closely related to this topic:

• orders-delivery/order-says-delivered-but-nothing-arrived — /guides/help/orders-delivery/order-says-delivered-but-nothing-arrived
• orders-delivery/why-have-my-boosts-not-appeared — /guides/help/orders-delivery/why-have-my-boosts-not-appeared
• troubleshooting/anti-raid-bot-removing-accounts — /guides/help/troubleshooting/anti-raid-bot-removing-accounts