Help Center

Refund and Dispute Commission Reversals

How refunds and payment disputes affect referral commissions and balance.

Last updated 2026-07-18

1

Overview

When a referred order is refunded or disputed, the associated commission is reversed from pending or available balance. Chargebacks on referred orders can also suspend referral privileges.

Article status

This Help Center article is part of the full support catalog. Priority troubleshooting guides are fully expanded; this page currently provides the verified checklist while longer walkthrough content is completed.

2

What you should check

  1. 1Check commission status in Account → Referrals if a referred customer received a refund.
  2. 2Expect available balance to decrease when a reversal processes.
  3. 3Disputes during the 14-day hold cancel pending commission before payout.
  4. 4Repeated reversals from fraud patterns can disable your referral profile.
  5. 5Contact support with order invoice ID if you believe a reversal was applied in error.
3

What not to do

  • Do not submit duplicate orders while waiting for support review.
  • Do not share passwords, Nitro tokens, seed phrases, or full card numbers in chat or public channels.
  • Do not remove boosting or delivery accounts before support finishes reviewing the order.
4

When to contact support

Open live chat on vantaboosts.com if the checklist does not resolve the issue, or if your order needs investigation.

  • Invoice / order number from your confirmation email or account orders page
  • The product you purchased
  • A working Discord invite when delivery is involved
  • A short description of what you expected versus what you see

Tip

Account orders: https://vantaboosts.com/account/orders

Vanta Boosts — Refund and Dispute Commission Reversals