Dashboard Order Not Appearing

Orders may not appear if you checked out as a guest with a different email, payment is still Pending, or account linking failed. Match emails and allow a few minutes after payment confirmation.

1. 1
   Confirm you are signed into the account using the same email as checkout.
2. 2
   Guest orders appear after creating an account with the matching email.
3. 3
   Wait 5–15 minutes after payment before expecting dashboard sync.
4. 4
   Check payment status — Pending orders may show with delayed fulfillment.
5. 5
   See why-an-order-may-be-missing if the order never appears after 15 minutes.

• Do not submit duplicate orders while waiting for support review.
• Do not share passwords, Nitro tokens, seed phrases, or full card numbers in chat or public channels.
• Do not remove boosting or delivery accounts before support finishes reviewing the order.

Open live chat on vantaboosts.com if the checklist does not resolve the issue, or if your order needs investigation.

• Invoice / order number from your confirmation email or account orders page
• The product you purchased
• A working Discord invite when delivery is involved
• A short description of what you expected versus what you see

These Help Center pages are closely related to this topic:

• dashboard-account/why-an-order-may-be-missing — /guides/help/dashboard-account/why-an-order-may-be-missing
• dashboard-account/finding-orders-in-the-dashboard — /guides/help/dashboard-account/finding-orders-in-the-dashboard
• dashboard-account/creating-an-account — /guides/help/dashboard-account/creating-an-account