Help Center

Finding Orders in the Dashboard

How to view past and active orders in your Vanta account.

Last updated 2026-07-18

1

Overview

All orders linked to your account appear at vantaboosts.com/account/orders with payment status, fulfillment status, and invoice IDs.

Article status

This Help Center article is part of the full support catalog. Priority troubleshooting guides are fully expanded; this page currently provides the verified checklist while longer walkthrough content is completed.

2

What you should check

  1. 1
    Sign in and navigate to Account → Orders.
  2. 2
    Use the same email you used at checkout if orders are missing — guest orders may need linking.
  3. 3
    Click an order row to open details including product, quantity, and timestamps.
  4. 4
    Copy the invoice ID from the order page for support chat.
  5. 5
    See why-an-order-may-be-missing if a paid order does not appear after 15 minutes.
3

What not to do

  • Do not submit duplicate orders while waiting for support review.
  • Do not share passwords, Nitro tokens, seed phrases, or full card numbers in chat or public channels.
  • Do not remove boosting or delivery accounts before support finishes reviewing the order.
4

When to contact support

Open live chat on vantaboosts.com if the checklist does not resolve the issue, or if your order needs investigation.

  • Invoice / order number from your confirmation email or account orders page
  • The product you purchased
  • A working Discord invite when delivery is involved
  • A short description of what you expected versus what you see

Tip

Account orders: https://vantaboosts.com/account/orders