Help Center

Finding Orders in the Dashboard

How to view past and active orders in your Vanta account.

Last updated 2026-07-18

1

Overview

All orders linked to your account appear at vantaboosts.com/account/orders with payment status, fulfillment status, and invoice IDs.

Article status

This Help Center article is part of the full support catalog. Priority troubleshooting guides are fully expanded; this page currently provides the verified checklist while longer walkthrough content is completed.

2

What you should check

  1. 1Sign in and navigate to Account → Orders.
  2. 2Use the same email you used at checkout if orders are missing — guest orders may need linking.
  3. 3Click an order row to open details including product, quantity, and timestamps.
  4. 4Copy the invoice ID from the order page for support chat.
  5. 5See why-an-order-may-be-missing if a paid order does not appear after 15 minutes.
3

What not to do

  • Do not submit duplicate orders while waiting for support review.
  • Do not share passwords, Nitro tokens, seed phrases, or full card numbers in chat or public channels.
  • Do not remove boosting or delivery accounts before support finishes reviewing the order.
4

When to contact support

Open live chat on vantaboosts.com if the checklist does not resolve the issue, or if your order needs investigation.

  • Invoice / order number from your confirmation email or account orders page
  • The product you purchased
  • A working Discord invite when delivery is involved
  • A short description of what you expected versus what you see

Tip

Account orders: https://vantaboosts.com/account/orders