Help Center

Changing an Email Address

How to update the email on your Vanta account and keep order history linked.

Last updated 2026-07-18

1

Overview

Email changes affect login, confirmation delivery, and order visibility. Update through account settings or contact support if self-service change is unavailable.

Article status

This Help Center article is part of the full support catalog. Priority troubleshooting guides are fully expanded; this page currently provides the verified checklist while longer walkthrough content is completed.

2

What you should check

  1. 1
    Sign in and check Account settings for an email update option.
  2. 2
    Verify the new email promptly so future confirmations arrive correctly.
  3. 3
    Use support chat if orders were placed under an old email that you cannot access.
  4. 4
    Do not create a duplicate account — support can merge history when verified.
  5. 5
    Update payment receipts separately if your processor uses the old email.
3

What not to do

  • Do not submit duplicate orders while waiting for support review.
  • Do not share passwords, Nitro tokens, seed phrases, or full card numbers in chat or public channels.
  • Do not remove boosting or delivery accounts before support finishes reviewing the order.
4

When to contact support

Open live chat on vantaboosts.com if the checklist does not resolve the issue, or if your order needs investigation.

  • Invoice / order number from your confirmation email or account orders page
  • The product you purchased
  • A working Discord invite when delivery is involved
  • A short description of what you expected versus what you see

Tip

Account orders: https://vantaboosts.com/account/orders