Pending and Expired Crypto Payments

Crypto invoices include a payment window. Sends after expiry or incomplete amounts may not auto-link to your order. Pending blockchain confirmations are normal; expired invoices require a new checkout or support review.

1. 1
   Check the countdown timer on the invoice before sending — late sends may miss the window.
2. 2
   Verify you sent the full exact amount, not a rounded or partial payment.
3. 3
   If the timer expired, do not assume a late send will attach — contact support with transaction hash.
4. 4
   For slow confirmations, wait for required blocks before opening a missing-payment ticket.
5. 5
   See crypto-payment-not-detected for full detection troubleshooting.

• Do not submit duplicate orders while waiting for support review.
• Do not share passwords, Nitro tokens, seed phrases, or full card numbers in chat or public channels.
• Do not remove boosting or delivery accounts before support finishes reviewing the order.

Open live chat on vantaboosts.com if the checklist does not resolve the issue, or if your order needs investigation.

• Invoice / order number from your confirmation email or account orders page
• The product you purchased
• A working Discord invite when delivery is involved
• A short description of what you expected versus what you see

These Help Center pages are closely related to this topic:

• payments-refunds/crypto-payment-not-detected — /guides/help/payments-refunds/crypto-payment-not-detected
• payments-refunds/crypto-payment-confirmation-times — /guides/help/payments-refunds/crypto-payment-confirmation-times
• orders-delivery/why-is-an-order-pending — /guides/help/orders-delivery/why-is-an-order-pending